Telenet: Adopting Drupal to Reduce Costs, Improve SEO and Flexibility

The Business Case
Redirect traffic to the call centers from consumers and business to the online channel.

How?
By putting in please a better and more flexible knowledge management System in place using Drupal.

Outcome

• A ROI on 3 months and a central system that enables Telenet to provision content throughout the whole company: e-learning / blended learning, different channels (mobile, web, ...)
• True, measurable cost savings in a very short period of time.

Intended audience

Questions answered by this session